Privacy & SMS Terms

Last updated: September 15, 2026

Steam Clean Marketing develops Steam Clean CRM, software for service businesses. This page explains how we handle information and describes the appointment-text program being prepared.

Text messaging is not yet active. The phone-consent process below is the proposed enrollment procedure; publishing this page does not activate texting.

Privacy policy

Information and use

When you contact us or submit a website form, we receive the information you provide, such as your name, business name, email, telephone number and inquiry. Squarespace hosts this website and processes website interactions and form submissions.

For the planned appointment-text program, relevant information includes your mobile number, service business, booking date and arrival window, work-order reference, notification preferences and permission records. We use information to answer requests, provide services, support bookings, maintain communication preferences and meet applicable obligations.

Mobile information and consent

We do not sell or rent mobile phone information. Mobile information, text-message opt-in data and consent are not shared with third parties or affiliates for marketing or promotional purposes. Consent is not sold or transferred to enroll you in another business's marketing.

Service providers may process information on our behalf to host our website, maintain records, deliver authorized messages and provide support. This does not authorize their independent marketing use. We may disclose information when required by law or reasonably necessary to protect people, investigate misuse or protect our services.

Retention and choices

We keep information for as long as reasonably needed to respond to requests, provide services, maintain consent and opt-out records, resolve disputes and meet applicable obligations. We use reasonable safeguards and restrict access according to business needs. No electronic system can guarantee complete security.

You can request access, correction or deletion by contacting us. We may verify your identity and retain records needed for consent documentation, security or legal obligations. You may manage cookies through your browser. Links to other websites are governed by their own privacy practices.

This service is not intended for children under 13. We may update this policy as our services change; the date above identifies the current revision.

Contact

Email steamcleanmarketing@gmail.com or call (909) 665-0767 for privacy questions, support or communication preferences.

SMS terms

Service notifications

The planned Steam Clean Marketing text program supports bookings managed through Steam Clean CRM. With your permission and after activation, it may send appointment confirmations, reminders, arrival information, schedule changes, cancellation notices and work-order links. Messages identify Steam Clean Marketing and the service business associated with your booking.

This permission covers service updates. It does not enroll you in promotional messaging.

Your choice

Text updates are optional. You may book or receive cleaning service without agreeing to texts. During a booking call, the booking representative will explain the program and ask for permission. A phone number by itself is not recorded as an affirmative yes. The proposed phone process and script appear below.

Frequency and charges

Message frequency varies with your appointments and service updates. Message and data rates may apply to messages sent or received. Ask your wireless provider about your plan.

Stop or get help

Once messaging is active, reply STOP to unsubscribe. You may receive one opt-out confirmation, then further program messages will stop unless you affirmatively enroll again. Declining texts or opting out does not cancel your appointment.

Reply HELP once messaging is active, email steamcleanmarketing@gmail.com, or call (909) 665-0767 for help. Contact us if your mobile number changes.

Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed. For urgent booking questions, contact your service business directly.

Phone consent process

Proposed process for phone bookings. A customer can give spoken permission during the booking call. There is no separate customer web form in this process.

Booking script

“May Steam Clean Marketing, through Steam Clean CRM, send you automated appointment confirmations, reminders, schedule changes and work-order notices about your booking with our cleaning business? Message frequency varies, and message and data rates may apply. You can reply STOP to unsubscribe or HELP for help once texting is active. Texting is optional and is not required to book service. Our privacy policy and SMS terms are at steamcleanmarketing.com/privacy-policy, and I can read them to you. Do you agree to receive these texts at the mobile number you provided?”

Recording the answer

The booking representative must receive an explicit yes before recording permission. The customer record should retain the mobile number, booking business, date and time, staff member, disclosure version and affirmative response. This page is disclosure version September 15, 2026.

A no or an unclear answer must not be treated as consent. Customers can still book service and choose another communication method. Do not publish real customer permission records as public evidence.

Once the program is active, an enrollment confirmation will identify Steam Clean Marketing and explain STOP and HELP. No program messages should be sent before consent and messaging activation.

Enrollment confirmation example

“Steam Clean Marketing: You opted in to appointment and work-order text updates. Message frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to unsubscribe.”